Deleting Your Velveteen Account
Updated June 12, 2026
Deleting your account is permanent. If you have no retained distribution or royalty history, Velveteen hard-deletes the account. If you have retained records, Velveteen removes personal information, disables the account, and keeps required financial and distribution records for 6 years.
Use Delete Account only when you want to lose access immediately. The page requires the exact confirmation phrase DELETE MY ACCOUNT and may require your password.
Deletion checks
Confirmation phrase
You must type DELETE MY ACCOUNT exactly.
Password check
Email/password users must provide their password. OAuth-only users use the active session plus confirmation phrase.
Retention check
Velveteen checks whether the account has retained distribution or royalty records.
Session invalidation
Deletion signs out active sessions.
Two deletion modes
Hard delete
Used when there is no distribution or royalty history that must be retained.
Soft delete
Used when financial or distribution records must be retained. Profile personal information is scrubbed and the auth user is disabled.
Retained records
Financial and distribution records are kept for 6 years when required.
Deleted profile
The profile name becomes Deleted User, avatar and personal fields are removed, and deleted_at is set.
Frequently asked questions
What phrase do I type?+
Type DELETE MY ACCOUNT exactly.
Do I need my password?+
Email/password accounts need a password check. OAuth-only accounts can proceed with the active session and confirmation phrase.
Why are some records kept?+
If your account has distribution or royalty history, Velveteen retains financial and distribution records for 6 years as required by CRA rules.
Can I undo deletion?+
No. The deletion page states that the action is permanent and removes access immediately.
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