Vee Chat History and Threads in Velveteen
Updated August 27, 2026
Vee saves conversations as threads so you can return to earlier context. Use the modal for quick questions, open full-screen Vee to browse and continue threads, or start a new conversation when the subject changes. A saved thread preserves the conversation, but it does not grant new catalog access or permissions.
Thread history helps Vee keep continuity across longer questions. Starting a new thread is useful when you switch from one release, track, artist, or workflow to another.
How threads work
Conversation records
Vee stores conversations so the dashboard can show existing threads.
Full-screen route
The /dashboard/vee/[threadId] route opens a specific Vee thread.
New thread
The /dashboard/vee/new route starts a fresh thread.
Unread signal
The dashboard can show an unread dot when Vee has unread conversation activity.
When to start fresh
- 1
Changing topic
Start a new thread when you move from one release, track, artist, or account issue to another. - 2
Changing goal
Start fresh when an old chat was about explanation and the new one is about action. - 3
Reducing confusion
Use a new thread if Vee seems to be carrying context from a previous task.
Modal vs full-screen
The modal is better for quick help while you stay on the current dashboard page.
Full-screen Vee is better when you want to review threads, continue a longer exchange, or keep Vee as the main workspace.
Frequently asked questions
Are Vee chats one-off messages?+
No. The dashboard has conversation routes and thread navigation for saved Vee conversations.
Can I continue a previous thread?+
Yes. Open the full-screen Vee view and choose the existing thread.
When should I create a new thread?+
Create a new thread when the object or goal changes, especially when moving between releases, tracks, artists, support, and billing.
Does thread history replace catalog reads?+
No. If the current answer depends on live catalog state, Vee should call the relevant tool again.
Related articles
Using Vee in the dashboard
Open Vee from the dashboard, use the mobile bottom bar, open a full-screen chat, or choose field-help cards tied to a specific page.
Overview
How to use Vee for product questions, catalog lookups, release guidance, navigation, and handoff to support when an issue needs a person.
Limits and support
When Vee is enough, when support is better, and how to choose between docs, tickets, Pro Support, and Label Support.