Mobile Push Notifications in Velveteen
Updated June 13, 2026
The Velveteen mobile app can send push notifications for the same events you see in-app, like release decisions, delivery, payouts, and support replies. Push works alongside your in-app and email notifications rather than replacing them.
If you use the mobile app, push keeps you updated without opening it. Here is how it fits with the other channels.
How push works
When you use the Velveteen mobile app, it can deliver push notifications to your device for important account events.
Push mirrors your in-app notifications, so the same updates are waiting in the bell and on the Notifications page when you open the app or the web dashboard.
Push, in-app, and email
Push
Arrives on your device through the mobile app.
In-app
Always recorded in the notification center, on web and mobile.
Sends for important events, tunable in Settings.
Tip
Frequently asked questions
Do I need the mobile app for push?+
Yes. Push notifications are delivered through the Velveteen mobile app.
Is push the same as in-app notifications?+
They cover the same events. Push reaches your device, while the in-app center keeps the full history.
Why am I not getting push?+
Push needs the mobile app installed and notification permission granted on your device.
Will push and email duplicate?+
They are separate channels for the same events. You can tune email in Settings.
Related articles
Overview
The notification center and bell, what triggers a notification, email preferences in Settings, and push on the mobile app.
The notification center
The bell and its unread badge, the Notifications page, the All and Unread filters, and Mark all read.
Email preferences
Essential app emails always send; product updates, tips and offers, the newsletter, and achievement emails can be turned off in Settings or by unsubscribing.